Very Important! About delivery and transportation Time&Please note: we do not accept the dispute of no update logistics!

1,Because the battery (especially the high-power battery you purchased) is a special commodity, the terms of transportation are very strict, all logistics companies in China, including China Post, DPD,UPS, FedEx, DHL, are unable to directly transport electricity Pool,
2,So we will start to transport your order from Hong Kong. Once the battery arrives in Europe or US, we will declare for import at the European or US customs. When the battery passes through the European or US customs, we will send it to you by DPD or FedEx. so the DPD number we provide will not be updated before the battery passes the customs. This is normal.
3,It will takes 35-45 working days for delivery .Generally, after 35-45 working days, the package will arrive at the transfer station. After the customs clearance is completed, the package will be picked up and delivered, and the logistics information will be updated.
3,Once DPD's transportation number is updated, you can receive the goods within 3-5 days at most.

In addition, because the battery is prohibited product, many courier and logistics are unable to send, the arrival will indeed be slower, so please wait patiently after place an order. Can Not give us bad feedback due to the courier company or because of the courier service slow or other factors. open dispute will be unacceptable. Sorry for any inconvenience.